Obama read 10 letters a day while in office. He received about 10,000 pieces of mail and email a day, and his staff had to pick the 10. Also interesting, the staff made a word cloud out of all emails received and posted them in the White House. I find that kind of nice, the idea that words you write were received and might have had an influence in some form even if they weren’t all read.
I’ve always liked the idea of elected officials setting up some kind of voting site where constituents could weigh in on issues or even specific bills. The official could get a daily “report card” of where his or her constituents stand, and this could help to influence his or her decisions. If there were a concern that people logging on to the website were not representative, some form of demographic weighting could be used.