Recently I purchased a small bottle of dishwashing liquid for less than $2 at a Walgreens in Center City Philadelphia, and I had to call a clerk to unlock it a Plexiglass case and get it for me. I also notice that shelves are oddly empty in many stores, and I have certainly seen and heard the stories about shoplifting and “flash mobs”.

As always, I like journalism that provides some data to back up storytelling and anecdotal evidence. So kudos to CNN here:

Shoplifting reports in 24 major cities where police have consistently published years of data — including New York City, Los Angeles, Dallas and San Francisco — were 16% higher during the first half of 2023 compared to 2019, according to the Council on Criminal Justice analysis.

However, excluding New York City, the number of incidents among the remaining cities was 7% lower.

CNN

The article also provides some interesting context on past “shoplifting panics”, including one in London when women first ventured into public in significant numbers. People believed they were stealing for the thrill of it. I would speculate that it may have been more a question of whether they had access to cash or what their husbands may have thought about them spending said cash. Then there was a hippie shoplifting panic in the 1960s. And now we have a “breakdown of law and order in cities” narrative fueling the current one.

The article also talks about the enormous pressure on brick and mortar retailers to compete with online sales. I suspect this narrative provides them some convenient leverage in negotiating with landlords, insurers, and local politicians. I also wonder if shoplifting has always gone on but modern surveillance technology means insurance companies are more easily aware to quantify it, and it is just more prevalent than they thought.